Agents, share this video with all of your owners who are considering a mortgage loan modification..
Source: MSNBC
Ron and Cheryl Schmalz think they know one reason the U.S. housing market is stuck.They just spent more than two years and created about 50 pounds’ worth of paper trying to get a $300-per-month modification to their mortgage.
Nearly every month for the past two years, the Schmalzes received a warning from their mortgage holder, JP Morgan Chase, that the bank was about to foreclose on their home and that late fees were mercilessly piling up. Nearly every two months, the couple would dutifully fax in a pile of paperwork reminding the firm that they were participating in its loan modification program and making trial payments prescribed by the bank.
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“We had 17 different relationship managers,” said Ron Schmalz. “They just make you file the same papers again and again and again. And each time you get a new manager, you have to start over. The last time we thought we had a permanent modification, we got another call that said, ‘Hi, I’m your new representative.’ It makes you crazy.”
The Schmalz family has a happy ending. After two years of effort, the monthly payment on their Chicago-area home was reduced from about $1,175 a month to $861. It’s not a free ride: Their original $90,000 mortgage is now a $98,000 mortgage, and the couple will make up for the lowered payments with additional payments on the end of the loan.
Still, the break the couple got in April represents the end of a nightmare that began in September 2008, when Ron lost his job in telecommunications and the couple told the bank it needed help. It’s a Red Tape wrestling match that Ron Schmalz says can break the spirit of homeowners who might otherwise be able to ride out the rough employment market.
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