Fannie Mae, Freddie Mac on Equator | National Default Servicing | How to List REOs

Dear Listing Agent:

We are excited to announce that Fannie Mae and Equator have entered into a relationship where Equator will provide an online REO workstation in connection with Fannie Mae properties.  As a listing agent for National Default Servicing, LLC, you will be using the Equator workstation to manage Fannie Mae assets starting October 11th.

Register for Equator:

If you already have an Equator account (login/username):

  1. Check to make sure your email address is the same address you received this email notification.
  2. If your email address is different, then follow the steps in the FAQ section (#5).
  3. Register for mandatory training in the section below.

If you DO NOT have an Equator account, please follow these steps:

  1. To activate your free account, please go to www.equator.com.
  2. Click on ‘Create an Account’ section in the upper left corner.
  3. Create your new account by using the email address to which this letter was sent. It is very important that you use this email address because this is the email address that National Default Servicing, LLC has on record for you.
  4. Register for mandatory training in the section below.

Mandatory Training:

Fannie Mae’s use of the Equator platform is unique to their business and will require training regardless of your familiarity with Equator systems. You are expected to attend Fannie Mae webinar training before you begin using the Equator platform to manage Fannie Mae assets. Please click on the link below and register for one of the following online training session by October 1st at 8:00AM (PDT):

Monday, October 4th: 9AM – 11AM PDT https://www2.gotomeeting.com/register/340903354

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Monday, October 4th: 12PM – 2PM PDT https://www2.gotomeeting.com/register/207036187

Tuesday, October 5th: 9AM – 11AM PDT https://www2.gotomeeting.com/register/641816595

Tuesday, October 5th: 12PM – 2PM PDT https://www2.gotomeeting.com/register/761505611

After registering to attend a training webinar, you’ll receive a confirmation email containing a phone number to call and the online URL to visit prior to beginning the webinar.

Frequently Asked Questions:

  1. If I’m already utilizing Equator with another vendor or company, do I need to attend Fannie Mae’s system training? Yes.
  2. I work with multiple Asset Management Providers (AMP). Do I need to attend multiple training sessions? No.
  3. How much will this account registration or training cost? The transition to Fannie Mae’s REO asset management platform is absolutely free to you, the agent.
  4. How will my AMP know that I attended a webinar session? A list of attendees will be provided to the designated AMP after each webinar.
  5. I have an account with Equator, however my email address is different from the one I received this email, what should I do?
    1. Contact Equator Agent Help at (310) 469-9167 to have your multiple accounts merged into one account.
    2. Please notify National Default Servicing, LLC so we have the most up to date email address for you before October 1st.
  6. Equator offers other programs and promotions, do I need to participate? Any other programs or promotions which Equator offers are strictly optional.

If you have any questions about Equator or their REO Workstation, please feel free to contact their support line directly at (310) 469-9167 or at http://www.equator.com, click on ‘HELP’.

Sincerely,

National Default Servicing, LLC

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to “Fannie Mae, Freddie Mac on Equator | National Default Servicing | How to List REOs”

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  1. Roger says:

    I wonder about merging email accts, As discussed above. I have a general use and a separate one used fot asset managers contact that is tied to my blackberry, I really do not want them mixed and matched
    Roger

  2. max & sam sims says:

    THURSDAY / SEPT-23-2010

    I AM VERY INTERESTED IN BUYING FORECLOSURES; I AM A INDIVIDUAL INVESTOR;

    WOULD YOU PLEASE HELP ME TO FIND REO’S IN MY AREA ? ?

    THANK YOU AND GOD BLESS
    MAX SIMS
    770-483-8698

  3. Terri Bruno says:

    If we did not receive this message personally what should we do? Item # 3 reads as follows: Create your new account by using the email address to which this letter was sent. It is very important that you use this email address because this is the email address that National Default Servicing, LLC has on record for you.
    What do you recommend we do?
    Thanks so much for your time!
    Terri

    • Tim Harris says:

      Terri,
      Dont over think this…complete the form….completely.
      You and every other Cali agent…were asked to submit this form if they want to list Fannie Maes..

      Tim

  4. Janice says:

    Sorry if I miss something, but is the Equator account for California
    agents only? I am in VA. Thanks.

  5. Tara says:

    Is anyone having difficulty submitting BPOs on the Equator site. We have been live less than a weeek. The only task I am having issues with is that one. It does not allow me to save and complete later or upload photos. Asks me if I trust the site and want to allow or block?

  6. jason says:

    I had heard that National Default lost their Fannie Mae Account in California. Is this true, I have not been able to verify. Thanks for any response, Jason